FAQ's

Here are our most commonly asked questions about Top Knot Strong's products and services.

If you can't find what you are looking for, please email topknotstrong@gmail.com

 

Do you accept refunds?

Due to the nature of our services and products being custom to you, they are non-refundable.

 

Can I cancel my service at any time?

Yes, you will be able to cancel your service at any time. Recurring services and packages lasting more than one month needs to be cancelled with a 30 days notice. 

If you need to cancel, you can also email topknotstrong@gmail.com.

 

Is a gym membership necessary?

No, you will not be required to get a gym membership if you don't already have one. 

However, you may need certain equipment available to you in order to reach your desired goals. We recommend setting up a 15 minute consult to determine what's best for you.

 

Are Competition Suits custom to my measurements?

Yes! While we give guidelines on the sizing, we always want to make sure your suit fits you like a glove.

Competition suits will be made with the intention that you are still losing before your show date from the time of purchase. Measurements that you give us will be used to calculate what your anticipated stage weight and measurements will be in order to ensure that it fits you.

Please add all of your measurements to the notes section at check out.

 

When do I need to order a Competition Suit?

We ask that all orders for competition suits be placed 6 weeks before your show date. Up to 8 weeks before if you are located outside of the United States due to shipping and customs. 

This gives us enough time to order any materials needed, create your competition suit, and ship it to you.

 

Can I request a custom competition suit?

Of course! All suits are handmade and can be customized to your liking. Please schedule a suit consultation in order to go over the colors, designs, and best fit for you so that we can start creating something completely custom to you.

 

 Can I get a rush order on a Competition Suit?

 Yes, however it will be an additional charge to rush your order. All suits are normally made in the order that they are received. 

If you need to rush your order, please email topknotstrong@gmail.com.